Communication

Communication

Voice Calls

CCP is designed to maintain regular and timely communication with customers. Ultimately, at some point you have to talk to customers to find out what they need and if you can provide it.

Peer to Peer

Although information is exchanged through the database, there is a further peer to peer communication that sits in the background to allow messaging between users.

Alternatives

Of course, it's often necessary to contact customers through email. With CCP you are able to schedule emails that are bespoke to each customer, and send mass marketing emails as well.

More Features

"We worked with CCP for a number of years. Their business model is extremely flexible and scalable, which suited the ebb and flow of our requirements. They maintain a pool of experienced and loyal agents, who are well trained and managed. I wouldn’t hesitate to recommend CCP for B2B telemarketing."
Peter Moore
Peter Moore, CRM Manager, Hyster-Yale Group