Documents

Documents

Library

Clients are able to upload and store all types of documents. Different versions of the same document may be identified. Users may search, add or delete documents at will, with the correct permissions.

Privacy

A document may be shared with other users if required. However, if the privacy box is checked then only the owner of the document is able to view, export or delete it.

Export & Attaching

Documents may be exported for printing or attachment to emails. If the CCP automatic email scheduling is used, then documents may be attached by a teleagent or client interrogator.

More Features

"We worked with CCP for a number of years. Their business model is extremely flexible and scalable, which suited the ebb and flow of our requirements. They maintain a pool of experienced and loyal agents, who are well trained and managed. I wouldn’t hesitate to recommend CCP for B2B telemarketing."
Peter Moore
Peter Moore, CRM Manager, Hyster-Yale Group