Email Schedules

CCP email scheduling is another alternative to voice calls to customers. Where the CCP differes from the usual mass email systems is that the content is automatically populated from the database, so there is no human intervention necessary.


Confirmation or advisory emails are able to be sent by either a teleagent or an interogator at any time. Documents from the documents library may be attached

Mass Email

In addition to the CCP functions, mass email or text is available . The function give full reporting on the delivery and reactions to the communication.

More Features

"CCP have been generating successful leads for M&S for Business for a number of years. They form a key part of our outbound sales activity and their skilled agents have nurtured effective relationships with a number of important clients."
Warren Humphries
Client Relationship Manager, Marks & Spencer