Reporting

Reporting

Instant Reports

Through the Admin menu interrogators are able to produce reports on demand to get up to date information on calling campaigns of all types. This feature allows real time control.

Report Types

There are 5 main reports that will show the performance of calling campaigns, outcomes and the status of the the database. Other automatic reports display Client and User information.

Report Filters

All reports may be filtered to enable detailed analysis and comparisons of individual clients, campaigns, and teleagents, all between specified date ranges.

More Features

"We worked with CCP for a number of years. Their business model is extremely flexible and scalable, which suited the ebb and flow of our requirements. They maintain a pool of experienced and loyal agents, who are well trained and managed. I wouldn’t hesitate to recommend CCP for B2B telemarketing."
Peter Moore
Peter Moore, CRM Manager, Hyster-Yale Group